Terms & Conditions

1Our Services

We provide on-demand self-care services delivered by trained professionals who are employees of our company. Services may include, but are not limited to, beauty, wellness, and personal care services offered through our platform.

2Eligibility

To book services, you must be at least 18 years old or have the consent of a parent or legal guardian. By using our services, you confirm that all information provided is accurate and complete.

3Booking and Appointments

All bookings are subject to availability. Once a booking is confirmed, both the customer and our professional are expected to honor the appointment. We reserve the right to reschedule or cancel appointments due to operational, safety, or unforeseen circumstances.

4Pricing and Payments

All prices are displayed at the time of booking and may vary based on the service, location, or duration. Payments must be made through approved payment methods on our platform. We reserve the right to update pricing, promotions, or service offerings at any time.

5Canceling, Rescheduling and No-Shows

Our cancellation and rescheduling policies apply to all bookings. Late cancellations or no-shows may result in fees or account restrictions. Repeated misuse of the booking system may lead to suspension of services.

6Professional Standards and Service Conditions

All services are delivered by trained professionals following hygiene, safety, and quality standards. Customers agree to provide a clean, safe, and appropriate environment for the service. Our professionals may refuse or stop a service if conditions are unsafe, inappropriate, or outside the scope of the booked service.

7Personal Responsibility and Assumption of Risk

8User Conduct

All users must follow our Community Code. Any harassment, discrimination, inappropriate behavior, or violation of personal boundaries toward our employees will not be tolerated and may result in immediate service termination and account suspension.

9Liability Limitation

10Intellectual Property

All content on our website and platform, including text, images, branding, logos, and design, is owned by us and may not be used, copied, or reproduced without prior written consent.

11Privacy and Data Protection

Your use of our platform is subject to our Privacy Policy. We are committed to handling personal data responsibly and in accordance with applicable Lebanese laws and regulations.

12Account Termination

We reserve the right to suspend or terminate access to our services if these Terms & Conditions, our Community Code, or applicable laws are violated.

13Change of Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

14Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of Lebanon.