Data & Privacy Policy
Last updated: January 2026
Information We Collect
We may collect personal information including, but not limited to, your name, phone number, email address, location, booking details, and any information you voluntarily provide through forms, WhatsApp, or customer support.
How We Use Your Information
Your information is used to:
- Manage bookings and appointments
- Communicate with you regarding services or support
- Assign and manage our in-house professionals
- Improve our services and customer experience
- Comply with legal or regulatory requirements
Sharing of Information
We do not sell or rent your personal data.
Your information may only be shared with:
- Our internal team and full-time professionals strictly for service delivery
- Trusted service providers who support our operations
Data Protection and Security
We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Access to personal information is limited to authorized personnel only.
Data Retention
We retain personal data only for as long as necessary to provide our services, meet operational needs, or comply with legal obligations.
Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent for certain communications at any time
*Subject to applicable laws
Cookies and Digital Tools
Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to manage cookie preferences.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Children's Privacy
Our services are not intended for individuals under the age of 18 without parental or legal guardian consent.
Policy Updates
We may update this privacy policy from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Governing Law
This Privacy Policy is governed by and interpreted in accordance with the laws of the Republic of Lebanon.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through our official support channels.