We understand that plans can change. To help us provide the best experience for everyone, we kindly ask that appointments be canceled at least 24 hours before the scheduled time.
Notice required
Please let us know at least 24 hours before your appointment to cancel, and at least 6 hours before to reschedule. This allows us to manage our team's schedule more efficiently.
How to cancel
When you are signed in, you can cancel or reschedule yourself from your booking in your account. You can also message us on WhatsApp at +961 79 132 283, and our team will help you find a better time that works for you.
No-shows and repeated cancellations
While we do not charge cancellation fees, repeated last-minute cancellations or no-shows may affect your ability to book future appointments.
Thank you for your understanding and cooperation. Your courtesy helps us take care of our professionals and our community.
Arrival and waiting time
If our professional arrives and the client is unavailable or unreachable, we can wait for up to 10 minutes at the location. After that, the appointment will be considered a no-show.
To avoid this, please make sure you are accessible by phone, or tell us at least an hour ahead if you might be running late.
Best practices for smooth bookings
- Book your appointment when you're reasonably sure you can make it
- Set a reminder early enough to cancel or reschedule in time
- Save our WhatsApp contact for quick rescheduling if needed
- Ensure your phone is accessible on the day of your appointment
Last updated October 2026. Questions about this page can go to our support channels, and we answer fastest on WhatsApp.